Privacy Policy and Terms of Personal Data Use

We, Reducos Software Ltd., Drniška 9,

Osijek, OIB: 00684082197, a computer programming company

In our business activity Plodovi.com, we collect and process personal data of our

customers and individuals interested in our products, while respecting all relevant laws and regulations.

Protecting your privacy is our priority, please carefully read this information!

This Privacy Policy relates to the confidentiality of personal data collected in the process of registering Customers on the website www.plodovi.com or in the process of registering Users as recipients of product notifications and opportunities on the website

www.plodovi.com.

This Privacy Policy is an integral part of the Purchase Terms (Pre-Contractual Notices) of the website

www.plodovi.com.

Reducos Software Ltd. as the service provider of the website www.plodovi.com adheres to

applicable regulations with the aim of protecting the privacy of its Customers or Users, especially the General

Data Protection Regulation of the EU. This document describes how the data controller

Reducos Software Ltd., Drniška 9, Osijek (hereinafter referred to as Reducos Software Ltd.) processes personal data.

Customers of the website www.plodovi.com (hereinafter Customers) or Users receiving notifications about Plodovi products and opportunities (hereinafter Users) are directed to read all the information on this page to better understand what data plodovi.com collects and processes, for what purpose, on what legal basis, with whom and why it shares them, what protective measures it takes, and what are your rights regarding access to personal data, correction, deletion, and your right to object.

Any Customer or User who has any questions regarding personal data can send

an email to info@plodovi.com.

By accepting this Privacy Policy by clicking, during the registration of the Customer or logging in to the website www.plodovi.com by the User receiving notifications about products and opportunities of Plodovi store and webshop, the Customer or User confirms that they have read, understood, and agree to the processing of personal data as determined by this Statement.

What types of personal data does Reducos Software Ltd. collect and process through

the website www.plodovi.com?

When registering a person as a Customer on the website www.plodovi.com, Reducos Software Ltd. will request certain information from the prospective Customer (personal data) such as name, address (including postal code), email address, phone number,

date of birth (optional), username, and password.

plodovi.com will request certain personal data from the Customer upon registration: name and surname, mobile number, address, city, and postal code. The Customer confirms their agreement to the processing of personal data by clicking the login button.

When registering a person as a User receiving notifications about products and opportunities on the Internet website www.plodovi.com, Reducos Software Ltd. will request the User to provide information about themselves (personal data), namely: name (optional) and email address.

Providing personal data is the decision of the Customer or User. If the Customer or User does not provide the required mandatory information for a specific activity that requires it, they will not be allowed to participate in such activity because, without this data, the activity will not be technically feasible.

In addition to this data, we automatically collect data from your computer, which may include IP address, and there are situations where we automatically collect other types of data such as date and time of access to the website www.plodovi.com, information about hardware, software, or internet browser you are using as well as your computer's operating system version of the application and your language settings.

We may also collect information about clicks and pages displayed to you.

Reducos Software Ltd. recommends that Customers take care of their login password for the user account on the website www.plodovi.com. We recommend when choosing a password combination to combine uppercase and lowercase letters and numbers and use a password of at least six characters. We recommend changing the password periodically (at least once a year).

For what purpose does Reducos Software Ltd. collect and process personal data?

Reducos Software Ltd. collects and processes the personal data of Customers of the website www.plodovi.com to conduct a secure verification of the authenticity of Customers accessing the website www.plodovi.com, implementing contracts for the purchase of goods or services, delivering goods to Customers, communicating with Customers, any legal proceedings related to the implementation of contracts, and partially applying automated processes for processing to constantly improve its processes in the interest of Customers, to make the offer for Customers more individualized, and to adapt its offer of products and services as much as possible to the habits and needs of Customers. Reducos Software Ltd. collects and processes the personal data of Customers registered in the profile of the Customer on the website www.plodovi.com, i.e. the profile of the Plodovi to create personalized content through automated data processing processes.

Reducos Software Ltd. collects and processes the personal data of Users receiving notifications about products and opportunities for the purpose of sending notifications, inviting participation in prize competitions via email, social networks, or other communication channels to which the Customer has previously subscribed, any legal proceedings related to the implementation of contracts, creating a user profile to receive individual notifications, market research, and improving the efficiency and quality of our services.

Reducos Software Ltd. does not collect data about children. If we find that such data has been transferred to us without the consent of the parent or guardian of children under the age of 16, we will remove it immediately. Minors under the age of 16 may use the services on the website www.plodovi.com only with the consent of their parents or guardians.

Reducos Software Ltd. does not process sensitive personal data such as data on racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, genetic data, biometric data, data on health, or data on sexual life or sexual orientation of an individual.

The basis for the processing of personal data

Reducos Software Ltd. processes the personal data of Customers or Users based on the need to fulfill the contract or take action before concluding the contract at the request of the Customer or User, in order to fulfill legal obligations, on the basis of consent given by the Customer or User, as well as for the purpose of legitimate interests pursued by Reducos Software Ltd. or a third party.

Reducos Software Ltd. may process personal data without the consent of the Customer or User in cases where the processing is necessary for the performance of the contract to which the Customer or User is a party or to take action at the request of the Customer or User before the conclusion of the contract.

In some cases, Reducos Software Ltd. may process personal data based on the legitimate interest of Reducos Software Ltd. or a third party. In the event of the processing of personal data based on the legitimate interest of Reducos Software Ltd. or a third party, we will carefully balance our interests with the interests or fundamental rights and freedoms of the Customer or User.

Reducos Software Ltd. may process personal data based on the consent of the Customer or User. In the event that Reducos Software Ltd. processes personal data based on the consent of the Customer or User, the Customer or User has the right to withdraw their consent at any time. Withdrawal of consent does not affect the lawfulness of the processing of personal data based on consent before its withdrawal.

Reducos Software Ltd. may process personal data to fulfill legal obligations.

In the event that Reducos Software Ltd. processes personal data in order to fulfill legal obligations, we will inform the Customer or User of the existence of such obligations.

Reducos Software Ltd. may process personal data on the basis of legal obligations and for the purpose of fulfilling the contractual obligation to the Customer or User without the need to obtain their consent.

Reducos Software Ltd. may process personal data based on legitimate interest. If Reducos Software Ltd. processes personal data based on the legitimate interest of Reducos Software Ltd. or a third party, we will inform the Customer or User of the legitimate interest pursued by Reducos Software Ltd. or a third party.

To whom do we provide personal data?

Reducos Software Ltd. does not share personal data with third parties except in cases when it is necessary to fulfill the contract or take action before concluding the contract at the request of the Customer or User, to fulfill legal obligations, based on consent given by the Customer or User, as well as for legitimate interests pursued by Reducos Software Ltd. or a third party.

Personal data of Customers or Users may be provided to the following categories of recipients:

(1) to the competent state authorities, if necessary for the fulfillment of legal obligations;

(2) to partners who provide us with technical and organizational support in providing services to Customers or Users;

(3) to other recipients with whom Reducos Software Ltd. cooperates in the performance of contractual obligations towards Customers or Users.

In the event that Reducos Software Ltd. provides personal data to recipients who are not established in the Republic of Croatia or the European Economic Area, Reducos Software Ltd. will conclude a data processing agreement with such recipients.

Reducos Software Ltd. may provide personal data to competent state authorities or other recipients only if there is a legal basis for the provision of personal data.

Reducos Software Ltd. may provide personal data to competent state authorities or other recipients without the consent of the Customer or User in cases where it is necessary for the fulfillment of legal obligations, to protect vital interests, based on a public interest, or in connection with the exercise of official authority vested in Reducos Software Ltd.

Reducos Software Ltd. does not transfer the personal data of Customers or Users to third countries.

Personal data storage period

Reducos Software Ltd. will process the personal data of Customers and Users as long as it is necessary to fulfill the purpose for which personal data were collected, or until the Customer or User withdraws their consent for the processing of personal data, or until the Customer or User requests the deletion of personal data.

Reducos Software Ltd. may retain certain personal data of Customers and Users after the withdrawal of consent for processing in order to fulfill legal obligations, in order to protect vital interests, on the basis of public interest, or in connection with the exercise of official authority vested in Reducos Software Ltd.

Personal data security measures

Reducos Software Ltd. takes appropriate technical and organizational measures to protect personal data from unauthorized access, unauthorized disclosure, accidental or unlawful destruction, loss, alteration, or unauthorized access, as well as all other unlawful forms of processing.

Reducos Software Ltd. ensures the confidentiality, integrity, availability, and resilience of processing systems and services. Personal data is stored on servers protected by technical and organizational security measures under the General Data Protection Regulation of the European Union.

Reducos Software Ltd. uses Secure Sockets Layer (SSL) technology to encrypt data during transmission between the user's web browser and our server. This ensures that personal data is transmitted securely.

Reducos Software Ltd. regularly checks, tests, evaluates, and updates technical and organizational measures to ensure the security of personal data processing.

Reducos Software Ltd. regularly trains employees who come into contact with personal data to work with personal data safely and securely.

The rights of Customers and Users regarding the processing of personal data

Customers and Users have the following rights regarding the processing of personal data:

Right of access: The Customer or User has the right to obtain confirmation from Reducos Software Ltd. whether personal data concerning them is being processed, as well as access to personal data and additional information about the processing of personal data.

Right to correction: The Customer or User has the right to obtain from Reducos Software Ltd. the correction of inaccurate personal data concerning them without undue delay. Taking into account the purposes of processing, the Customer or User has the right to supplement incomplete personal data.

Right to deletion ("right to be forgotten"): The Customer or User has the right to obtain from Reducos Software Ltd. the deletion of personal data concerning them without undue delay if the personal data are no longer necessary for the purposes for which they were collected or otherwise processed if the Customer or User withdraws their consent for the processing of personal data, if the Customer or User objects to the processing of personal data and there are no legitimate reasons for further processing, if personal data has been processed unlawfully, if the deletion of personal data is necessary to fulfill a legal obligation under the law of the European Union or the law of the Republic of Croatia to which Reducos Software Ltd. is subject, if personal data have been collected in connection with the offer of information society services.

Right to restrict processing: The Customer or User has the right to obtain from Reducos Software Ltd. the restriction of processing if the accuracy of personal data is disputed if the processing is unlawful and the Customer or User opposes the deletion of personal data and requests the restriction of their use instead if Reducos Software Ltd. no longer needs personal data for processing purposes, but the Customer or User requires them for the purpose of establishing, exercising, or defending legal requirements, and if the Customer or User has filed an objection to the processing of personal data.

Right to data portability: The Customer or User has the right to receive personal data concerning them, which they have provided to Reducos Software Ltd., in a structured, commonly used, and machine-readable format and has the right to transfer this data to another controller without hindrance from Reducos Software Ltd.

Right to object: The Customer or User has the right to object at any time to the processing of personal data concerning them based on the legitimate interest of Reducos Software Ltd. or a third party, including profiling based on those provisions. Reducos Software Ltd. will cease processing personal data unless it demonstrates compelling legitimate reasons for processing that outweigh the interests, rights, and freedoms of the Customer or User, or for the purpose of establishing, exercising, or defending legal requirements.

Right to revoke consent: The Customer or User has the right to revoke consent for the processing of personal data at any time, without affecting the lawfulness of processing based on consent before its withdrawal.

Right to complain: The Customer or User has the right to file a complaint regarding the processing of personal data with the competent supervisory authority in the Member State of their habitual residence, place of work, or place of alleged violation of rights if the Customer or User considers that the processing of personal data violates the General Data Protection Regulation of the European Union.

Right to human intervention: The Customer or User has the right to request human intervention on the part of Reducos Software Ltd., to express their views, and to contest the decision based on automated processing of personal data.

Right to compensation and liability: The Customer or User has the right to compensation from Reducos Software Ltd. for material or non-material damage caused by the processing of personal data that violates the General Data Protection Regulation of the European Union.

If the Customer or User wishes to exercise any of the above rights, they may contact Reducos Software Ltd. by sending a written request to the email address info@plodovi.hr.

Reducos Software Ltd. will respond to requests from Customers and Users to exercise their rights without undue delay, and at the latest within one month of receiving the request.

Final provisions

Reducos Software Ltd. may change or update this Privacy Policy at any time, in which case Reducos Software Ltd. will notify Customers and Users of the changes in a timely manner. The Privacy Policy is available to Customers and Users on the website www.plodovi.com.

Effective Date: January 1, 2024

Reducos Software Ltd. (hereinafter referred to as "Reducos Software Ltd." or "we") respects the privacy of our customers and users (hereinafter referred to as "Customers" or "Users") and is committed to protecting the personal data of Customers and Users in accordance with the General Data Protection Regulation of the European Union.

This Privacy Policy explains how Reducos Software Ltd. collects, uses, processes, and protects personal data. By using the website www.plodovi.com and our services, Customers and Users agree to the processing of their personal data in accordance with this Privacy Policy.

Information We Collect

Reducos Software Ltd. may collect personal data of Customers or Users, including but not limited to, the following personal data: name, surname, address, email address, telephone number, IP address, data on the use of our services, payment information, and other personal data that Customers or Users voluntarily provide to Reducos Software Ltd.

Reducos Software Ltd. may collect personal data of Customers or Users in the following ways: (1) directly from Customers or Users when they provide personal data to Reducos Software Ltd., for example when registering on the website www.plodovi.com, when using our services, or when contacting Reducos Software Ltd.; (2) automatically when Customers or Users use our services, for example through cookies or similar tracking technologies.

Use of Personal Data

Reducos Software Ltd. may use personal data of Customers or Users for the following purposes: (1) to provide services to Customers or Users, (2) to improve and optimize our services, (3) to personalize the user experience, (4) to communicate with Customers or Users, (5) to process payments, (6) to analyze the use of our services, (7) to ensure the security of our services, (8) to comply with legal obligations, (9) to protect the rights and interests of Reducos Software Ltd. or third parties.

Legal Basis for Processing Personal Data

Reducos Software Ltd. processes personal data of Customers or Users based on the need to fulfill the contract or take action before concluding the contract at the request of the Customer or User, in order to fulfill legal obligations, on the basis of consent given by the Customer or User, as well as for the purpose of legitimate interests pursued by Reducos Software Ltd. or a third party.

Reducos Software Ltd. may process personal data without the consent of the Customer or User in cases where the processing is necessary for the performance of the contract to which the Customer or User is a party or in order to take action at the request of the Customer or User before the conclusion of the contract.

Data Sharing and Transfer

Reducos Software Ltd. does not share personal data with third parties except in cases when it is necessary to fulfill the contract or take action before concluding the contract at the request of the Customer or User, for the purpose of fulfilling legal obligations, on the basis of consent given by the Customer or User, as well as for the purpose of legitimate interests pursued by Reducos Software Ltd. or a third party.

Reducos Software Ltd. may provide personal data to competent state authorities or other recipients only if there is a legal basis for the provision of personal data.

Data Security

Reducos Software Ltd. ensures the confidentiality, integrity, availability, and resilience of processing systems and services. Personal data is stored on servers protected by technical and organizational security measures in accordance with the General Data Protection Regulation of the European Union.

Rights of Customers and Users

Customers and Users have certain rights regarding the processing of personal data, including but not limited to, the right of access, right to correction, right to deletion, right to restrict processing, right to data portability, right to object, right to revoke consent, right to complain, right to human intervention, and right to compensation and liability.

Reducos Software Ltd. will respond to requests from Customers and Users to exercise their rights without undue delay, and at the latest within one month of receiving the request.

Changes to this Privacy Policy

If you have any questions or concerns about this Privacy Policy or the processing of personal data by Reducos Software Ltd., please contact us at info@plodovi.hr.